Kostenfreier Mitarbeiterparkplatz: Bequem zur Arbeit – mit unserem großen, kostenlosen Parkplatz direkt vor Ort. Unbefristeter Arbeitsvertrag: Planen Sie langfristig – mit einem sicheren, unbefristeten Arbeitsverhältnis von Anfang an. Weitere Informationen REMONDIS Maintenance & Services GmbH & Co.
Kostenfreier Mitarbeiterparkplatz: Bequem zur Arbeit – mit unserem großen, kostenlosen Parkplatz direkt vor Ort. Unbefristeter Arbeitsvertrag: Planen Sie langfristig – mit einem sicheren, unbefristeten Arbeitsverhältnis von Anfang an. Weitere Informationen REMONDIS Maintenance & Services GmbH & Co.
Im Mittelpunkt steht dabei die kontinuierliche Weiterentwicklung der Kundenbeziehung – durch aktives Cross-Selling innerhalb der Unternehmensgruppe, lösungsorientierte Beratung und die enge Abstimmung mit Customer Care, Consulting sowie Produktmanagement. Entwicklung und Umsetzung individueller Account-Pläne für Ihre Kunden Cross- und Upselling bestehender ERP-Lösungen sowie Angebote aus Tochter- und Partnerunternehmen Strategischer Ansprechpartner auf Augenhöhe mit kaufmännischen und technischen Entscheidern Enge Zusammenarbeit mit Customer Care und internen Fachabteilungen zur Sicherstellung einer hohen Kundenzufriedenheit IHRE KENNTNISSE Sie überzeugen mit einem tiefen Verständnis für Prozesse in mittelständischen Produktionsunternehmen – idealerweise in regulierten Branchen – und einer hohen Beratungskompetenz im digitalen Umfeld.
. ------ Deine Aufgaben Du berätst Kunden und präsentierst unser umfangreiches Dienstleistungsportfolio beim Kunden Du entwickelst Maßnahmen zur Bindung von bestehenden Kunden sowie zum Ausbau unseres Kundenstamms Du begleitest unsere Kollegen bei der Neukundenakquise Du bildest die Schnittstelle zwischen Kunden und internen Kollegen Mitwirkung in multifunktionalen Teams zur Bearbeitung von Kundenprojekten und Ausschreibungen Du bist für den Ausbau von langfristiger Kundenbeziehungen und Bestandskundenpflege verantwortlich Planen, organisieren und gestalten von Kundenveranstaltungen für die aktive Kundenbindung, Kundenpflege, Kundenbeziehungen ------ Deine Qualifikation Du hast eine abgeschlossene kaufmännische oder technische Ausbildung Du kommunizierst professionell, lösungsorientiert und verbindlich mit Geschäftskunden und Kollegen Du bringst einen ausgeprägten Leistungs- und Eigenwillen gepaart mit unternehmerischem Denken mit Du bist netzwerkaffin, bist kreativ und denkst um die Ecke Du bringst Begeisterung für Dienstleistung und Leidenschaft für den Kunden mit Teamfähigkeit und Zuverlässigkeit ist für Dich selbstverständlich ------ Das bieten wir Dir Eine abwechslungsreiche Tätigkeit mit Möglichkeiten, eigene Ideen einzubringen Teamorientiertes Arbeitsklima Kontinuierliche, persönliche und fachliche Weiterentwicklung durch unsere Führungsakademie Sicherer Arbeitsplatz in einem modernen Familienunternehmen Mitarbeiter-Events wie Sommer- und Weihnachtsfeiern Einen Firmenwagen, der auch zur privaten Nutzung zur Verfügung steht ------
Zu deinen Kernaufgaben zählt der Aufbau wissenschaftlich fundierter, professioneller Beziehungen zu lokalen, regionalen und nationalen Fachleuten des Gesundheitswesens. Denke strategisch! Du entwickelst den lokalen MSL-Plan und setzt diesen um. Die Einbindung externer Expert/innen gehört ebenso dazu wie medizinische Fortbildung, Veröffentlichungen und Kommunikationspläne.
Support stakeholder management/relations throughoutAdvocate use of project management methodology and deploy with business owner to manage and control process optimization Define project phases and key activities within – align plan with all stakeholdersActively manage optimization projects to ensure they stay on-track, implementing mitigating and corrective action where necessaryPlan, host manage and document project status/review meetings, taking responsibility for follow up actionsDeploy process improvement methodologies to support effective process design, engendering efficiency and quality of outcomeHost and manage process design workshops with immediate and wider CoD team and business process owners Recognize team position to support fulfilling objectives outside of direct area of responsibility Prepare status reporting and presentation in team meetingsFacilitate daily standups for project teamIndependently optimize/redesign processes with low to medium complexityCollect and consolidate existing process documentation to understand process scope, stakeholders and systems involvedProduce accurate process map (if not already existing) Apply Lean/Six Sigma/DPDHL First Choice methodologies to focus processes, identifying improvement potential Verifying improvement potential with immediate and wider CoD team and process stakeholders Support Automation analysts in understanding and assessing potential of processes Brief all aspects of the process to analyst/designer teams where necessary and ensure appropriate touchpoints/updates throughout optimization/redesign processSynthesize business requirements for analyst & designer teamsSupport verification that automation adheres to business requirementsReview automation design prior and post development to ensure that stakeholder requirements are fulfilled Support change management activitiesPresent and communicate process changes in an understandable wayEnsure that users understand and take account of technical process changesFacilitate knowledge sharing within CoD & digitization communityShare experience and document lessons learnedHelp further improving our methodology and align on best practices Skills/Qualifications Degree in business management or related discipline with focus on project management/operations management/process design At least two years of relevant project management and or process optimization experience At least two years’ of professional experience in business or related discipline, ideally with a focus on operations management, IT, project management, process improvement or similarExperience in the area of Business Process Optimization, including documentation, analysis, improvement Experience in use of recognized project management methodology preferred but not necessary (e.g.
Advocate use of project management methodology and deploy with business owner to manage and control process optimization Take ownership of optimization projects, aligning target result with team and actively managing to stay on track Define project phases and key activities within – align plan with all stakeholdersActively manage optimization projects to ensure they stay on-track, implementing mitigating and corrective action where necessaryTake responsibility for all stakeholder engagements within remit of team and manage follow up actions to completion Manage team members to validate the correct deployment of process improvement methodologies, supporting effective process design, engendering efficiency and quality of outcomeTrain and empower junior team members to host and manage process design workshops Prepare consolidated team status reporting and presentation in team and stakeholder meetingsChair/manage daily standups for project teamIndependently optimize/redesign processes with high complexity / oversee a number of less complex processes in parallel Validate the process documentation collected, identifying critical data gaps and missing information.
Capex-Planung & Umsetzung: Entwicklung und kontinuierliche Fortschreibung des Capex-Bedarfs, um brandschutzbezogene Investitionen effizient und stufenweise zu planen. Behördenkommunikation: Enge Zusammenarbeit mit lokalen Behörden, um die Einhaltung aller gesetzlichen Anforderungen sicherzustellen und notwendige Genehmigungen einzuholen.
Independently manage a team of cross-function automation process analystsYearly target setting and reviewCoordinate project engagements according to defined digitization roadmapSupport and coach team members, i.e. review the work results and provide feedbackSupport people development activities (e.g. observe team members, identify improvement potentials and support shaping individual career development)Accountable for standard setting and shaping best practicesFurther develop standards for process documentation, optimization & digitization, automation potential estimation, incorporation of new technologies into our technology stack, etc.Observe the software market for process automation, analyze new potential, and define use casesSupport or fully manage digitization projects according to agile methodology depending on size and complexity (for larger and more complex projects there will be a dedicated project manager)Be an advocate for agile project management methodology (empower business functions to fulfil their roles; e.g. product owner)Define initial product backlog in collaboration with the product owner and process expertsWrite user stories for all project activities and estimate efforts in collaboration with process experts and automation designer(s)Define sprint cycles and plan sprintsPlan, host, manage, and document sprint review meetings (derive backlog for next sprint)Manage a reasonable scope, considering cost & benefitsPrepare status reports and present in team meetingsFacilitate daily stand-ups for project teamIndependently design digital processes with medium to high complexityIndependently check existing process documents and revise/provide details together with process experts, considering best practices (BPMN 2.0)Independently analyze processes with regard to their automation potentialIndependently optimize processes at task level and develop a digital target process in close coordination with automation designersPresent process design to senior stakeholdersEnsure buy-in of key stakeholders (automation designer, process experts, process owner)Support the automation designers for the technical implementationProvide instructions to automation designer and assist during technical implementationSupport integration and user acceptance testIndependently define and perform test cases with process expertsSupport test coordination and create test documentationSupport go-live and hypercare phase (e.g. conduct trainings and provide coaching)Support change management activitiesPresent and communicate process changes in an understandable wayEnsure that users understand and take account of technical process changesEnsure and facilitate knowledge sharing within CoD & digitization communityShare experience and document lessons learnedFacilitate knowledge exchange sessionsSupport special CoD-relevant projects (i.e. technology exploration)Alongside your project engagement, you may be involved into special projects (i.e. exploring new technologies, certain methodology improvement initiatives, internal or external auditing, etc.)
Support or fully manage digitization projects according to agile methodology depending on size and complexity (for larger and more complex projects there will be a dedicated project manager) Be an advocate for agile project management methodology (empower business functions to fulfil their roles; e.g. product owner) Define initial product backlog in collaboration with the product owner and process experts Write user stories for all project activities and estimate efforts in collaboration with process experts and automation designer(s) Define sprint cycles and plan sprints Plan, host, manage and document sprint review meetings (derive backlog for next sprint) Manage a reasonable scope considering cost & benefits Prepare status reporting & presentation in team meetings Facilitate daily standups for project team Independently design digital processes with medium to high complexity Independently check existing process documents and revise/provide details together with process experts, considering best practices (BPMN 2.0) Independently analyze processes with regard to their automation potential Independently optimize processes at task level and develop a digital target process in close coordination with automation designers Present process design to senior stakeholders Ensure buy-in of key stakeholders (automation designer, process experts, process owner) Support the automation designers for the technical implementation Provide instructions to automation designer and assist during technical implementation Support integration and user acceptance test Independently define and perform test cases with process experts Support test coordination and create test documentation Support go-live and hypercare phase (e.g. conduct trainings and provide coaching) Support change management activities Present and communicate process changes in an understandable way Ensure that users understand and take account of technical process changes Facilitate knowledge sharing within CoD & digitization community Share experience and document lessons learned Help further improving our methodology and align on best practices Skills/Qualifications Degree in business informatics or business management, with a focus on accounting/controlling At least two years of professional experience in the area of Finance & Accounting, HR, Procurement, IT or other supporting functions and/or consulting At least two years of relevant RPA and/or cognitive automation experience Experience in the area of business process management, including process documentation, analysis, and optimization (including knowledge of BPMN 2.0) Certified project manager (e.g.
Support coordination and coaching of a team of automation process analysts for a certain GBS business function (no guarantee, depends on availability) Help with the coordination of project engagements for the different team membersSupport and coach team members, i.e. review the work results and provide feedbackSupport people development activities (e.g. observe team members, identify improvement potentials and support shaping individual career development)Support standard setting and shaping best practicesFurther develop standards for process documentation, optimization & digitization, automation potential estimation, incorporation of new technologies into our technology stack, etc.Observe the software market for process automation, analyze new potential, and define use casesSupport or fully manage digitization projects according to agile methodology depending on size and complexity (for larger and more complex projects there will be a dedicated project manager)Be an advocate for agile project management methodology (empower business functions to fulfil their roles; e.g. product owner)Define initial product backlog in collaboration with the product owner and process expertsWrite user stories for all project activities and estimate efforts in collaboration with process experts and automation designer(s)Define sprint cycles and plan sprintsPlan, host, manage and document sprint review meetings (derive backlog for next sprint)Manage a reasonable scope considering cost & benefitsPrepare status reporting & presentation in team meetingsFacilitate daily stand-ups for project teamIndependently design digital processes of medium to high complexityIndependently check existing process documents and revise/provide details together with process experts, considering best practices (BPMN 2.0)Independently analyze processes with regard to their automation potentialIndependently optimize processes at task level and develop a digital target process in close coordination with automation designersPresent process design to senior stakeholdersEnsure buy-in of key stakeholders (automation designer, process experts, process owner)Support the automation designers intechnical implementationProvide instructions to automation designer and assist during technical implementationSupport integration and user acceptance testIndependently define and perform test cases with process expertsSupport test coordination and create test documentationSupport go-live and hypercare phase (e.g. conduct trainings and provide coaching)Support change management activitiesPresent and communicate process changes in an understandable wayEnsure that users understand and take account of technical process changesFacilitate knowledge sharing within CoD & digitization communityShare experience and document lessons learnedHelp further improving our methodology and align on best practicesSupport special CoD-relevant projects (i.e. technology exploration)In parallel to your project engagement, you may be involved into special projectsSpecial projects vary (i.e. exploring new technologies, certain methodology improvement initiatives, internal or external auditing, etc.)
Der Fokus liegt auf qualitativ hochwertigen Bauprojekten sowie einer partnerschaftlichen Zusammenarbeit mit Bauherren, Investoren und Planern. Mehrere Standorte in Deutschland sowie ein interdisziplinäres Team ermöglichen eine kundennah aufgestellte Organisation und nachhaltiges Wachstum.
Der Fokus liegt auf qualitativ hochwertigen Bauprojekten sowie einer partnerschaftlichen Zusammenarbeit mit Bauherren, Investoren und Planern. Mehrere Standorte in Deutschland sowie ein interdisziplinäres Team ermöglichen eine kundennah aufgestellte Organisation und nachhaltiges Wachstum.
Support coordination and coaching of (junior) automation designers Help with the coordination of project engagements for the different team membersSupport and coach team members, i.e. review the work results and provide feedbackSupport people development activities (e.g. observe team members, identify improvement potentials and support shaping individual career development) Independently take on the technical implementation of process automations with UiPath, Bizagi and the use of other digitization tools (Smart OCR, ML, etc.) Plan development tasks in collaboration with the project team according to agile methodology (definition of user stories / tasks / sprint plan) Advise automation process analysts in finalizing the digital process design Implement and test process automations in UiPath & Bizagi according to our development standards and best practices Create technical documentation Close collaboration and interaction along the implementation with process analysts and business experts Perform user acceptance test Prepare and conduct go-live (e.g. bot scheduling, etc.)