. ------ Deine Aufgaben Du bist verantwortlich für die Weiterbildung und Mitarbeiterentwicklung aller Karrierestufen innerhalb unserer Region Du planst, konzipierst und realisierst Personalentwicklungsmaßnahmen für Einzelpersonen und Gruppen Du bist an der Weiterentwicklung vorhandener und der Implementierung neuer Personalentwicklungsinstrumente maßgeblich mitbeteiligt Du begleitest und unterstützt Führungskräfte bei der Entwicklung Deiner Mitarbeiter Du steuerst den Zielvereinbarungsprozess der Mitarbeiter und Führungskräfte systematisch und nachhaltig Du bist an langfristigen und strategischen Organisationsentwicklungsprojekten maßgeblich beteiligt Du strukturierst und systematisierst die Einarbeitung neuer Mitarbeiter und Führungskräfte Du moderierst regionale Führungskräfte-Veranstaltungen, Workshops und Kurse ------ Deine Qualifikation Du hast ein abgeschlossenes Studium in (BWL, Pädagogik, Wirtschaftspsychologie oder ähnliches) mit dem Schwerpunkt Personalwesen oder eine vergleichbare Qualifikation Du verfügst über konzeptionelle und operative Berufserfahrung im Bereich der Personal- und Organisationsentwicklung Du besitzt idealerweise eine Coachingsausbildung und/oder verfügst über Erfahrungen im Coaching Du bist kommunikativ und kontaktfreudig und zeichnest dich durch einen teamorientierten und zugleich selbständigen Arbeitsstil aus Du bringst ein hohes Maß an Empathie mit und hast Spaß an der Arbeit mit Menschen Du scheust Dich nicht vor Reisetätigkeiten, um unsere Standorte vor Ort unterstützen Sicherer Umgang mit den gängigen MS-Office-Tools, bestenfalls MS 365 inklusive Teams, SharePoint, OneNote, OneDrive wäre wünschenswert ------ Das bieten wir Dir Herausfordernde Aufgaben, kurze Entscheidungswege und viel Eigenverantwortung Teamorientiertes Arbeitsklima Hervorragende Entwicklungschancen, kontinuierliche, fachliche und persönliche Weiterentwicklung 30 Tage Urlaub 13 Monatsgehälter Mitarbeiter-Events wie Sommer- und Weihnachtsfeiern Einen Firmenwagen, der auch zur privaten Nutzung zur Verfügung steht ------
. ------ Deine Aufgaben Du bist verantwortlich für die Weiterbildung und Mitarbeiterentwicklung auf allen Ebenen innerhalb unserer Region Du planst, konzipierst und realisierst Personalentwicklungsmaßnahmen für Einzelpersonen und Gruppen Du bist an der Weiterentwicklung vorhandener und der Implementierung neuer Personalentwicklungsinstrumente maßgeblich mitbeteiligt.
Support stakeholder management/relations throughoutAdvocate use of project management methodology and deploy with business owner to manage and control process optimization Define project phases and key activities within – align plan with all stakeholdersActively manage optimization projects to ensure they stay on-track, implementing mitigating and corrective action where necessaryPlan, host manage and document project status/review meetings, taking responsibility for follow up actionsDeploy process improvement methodologies to support effective process design, engendering efficiency and quality of outcomeHost and manage process design workshops with immediate and wider CoD team and business process owners Recognize team position to support fulfilling objectives outside of direct area of responsibility Prepare status reporting and presentation in team meetingsFacilitate daily standups for project teamIndependently optimize/redesign processes with low to medium complexityCollect and consolidate existing process documentation to understand process scope, stakeholders and systems involvedProduce accurate process map (if not already existing) Apply Lean/Six Sigma/DPDHL First Choice methodologies to focus processes, identifying improvement potential Verifying improvement potential with immediate and wider CoD team and process stakeholders Support Automation analysts in understanding and assessing potential of processes Brief all aspects of the process to analyst/designer teams where necessary and ensure appropriate touchpoints/updates throughout optimization/redesign processSynthesize business requirements for analyst & designer teamsSupport verification that automation adheres to business requirementsReview automation design prior and post development to ensure that stakeholder requirements are fulfilled Support change management activitiesPresent and communicate process changes in an understandable wayEnsure that users understand and take account of technical process changesFacilitate knowledge sharing within CoD & digitization communityShare experience and document lessons learnedHelp further improving our methodology and align on best practices Skills/Qualifications Degree in business management or related discipline with focus on project management/operations management/process design At least two years of relevant project management and or process optimization experience At least two years’ of professional experience in business or related discipline, ideally with a focus on operations management, IT, project management, process improvement or similarExperience in the area of Business Process Optimization, including documentation, analysis, improvement Experience in use of recognized project management methodology preferred but not necessary (e.g.
Capex-Planung & Umsetzung: Entwicklung und kontinuierliche Fortschreibung des Capex-Bedarfs, um brandschutzbezogene Investitionen effizient und stufenweise zu planen. Behördenkommunikation: Enge Zusammenarbeit mit lokalen Behörden, um die Einhaltung aller gesetzlichen Anforderungen sicherzustellen und notwendige Genehmigungen einzuholen.
Advocate use of project management methodology and deploy with business owner to manage and control process optimization Take ownership of optimization projects, aligning target result with team and actively managing to stay on track Define project phases and key activities within – align plan with all stakeholdersActively manage optimization projects to ensure they stay on-track, implementing mitigating and corrective action where necessaryTake responsibility for all stakeholder engagements within remit of team and manage follow up actions to completion Manage team members to validate the correct deployment of process improvement methodologies, supporting effective process design, engendering efficiency and quality of outcomeTrain and empower junior team members to host and manage process design workshops Prepare consolidated team status reporting and presentation in team and stakeholder meetingsChair/manage daily standups for project teamIndependently optimize/redesign processes with high complexity / oversee a number of less complex processes in parallel Validate the process documentation collected, identifying critical data gaps and missing information.
Support coordination and coaching of a team of automation process analysts for a certain GBS business function (no guarantee, depends on availability) Help with the coordination of project engagements for the different team membersSupport and coach team members, i.e. review the work results and provide feedbackSupport people development activities (e.g. observe team members, identify improvement potentials and support shaping individual career development)Support standard setting and shaping best practicesFurther develop standards for process documentation, optimization & digitization, automation potential estimation, incorporation of new technologies into our technology stack, etc.Observe the software market for process automation, analyze new potential, and define use casesSupport or fully manage digitization projects according to agile methodology depending on size and complexity (for larger and more complex projects there will be a dedicated project manager)Be an advocate for agile project management methodology (empower business functions to fulfil their roles; e.g. product owner)Define initial product backlog in collaboration with the product owner and process expertsWrite user stories for all project activities and estimate efforts in collaboration with process experts and automation designer(s)Define sprint cycles and plan sprintsPlan, host, manage and document sprint review meetings (derive backlog for next sprint)Manage a reasonable scope considering cost & benefitsPrepare status reporting & presentation in team meetingsFacilitate daily stand-ups for project teamIndependently design digital processes of medium to high complexityIndependently check existing process documents and revise/provide details together with process experts, considering best practices (BPMN 2.0)Independently analyze processes with regard to their automation potentialIndependently optimize processes at task level and develop a digital target process in close coordination with automation designersPresent process design to senior stakeholdersEnsure buy-in of key stakeholders (automation designer, process experts, process owner)Support the automation designers intechnical implementationProvide instructions to automation designer and assist during technical implementationSupport integration and user acceptance testIndependently define and perform test cases with process expertsSupport test coordination and create test documentationSupport go-live and hypercare phase (e.g. conduct trainings and provide coaching)Support change management activitiesPresent and communicate process changes in an understandable wayEnsure that users understand and take account of technical process changesFacilitate knowledge sharing within CoD & digitization communityShare experience and document lessons learnedHelp further improving our methodology and align on best practicesSupport special CoD-relevant projects (i.e. technology exploration)In parallel to your project engagement, you may be involved into special projectsSpecial projects vary (i.e. exploring new technologies, certain methodology improvement initiatives, internal or external auditing, etc.)
Independently manage a team of cross-function automation process analystsYearly target setting and reviewCoordinate project engagements according to defined digitization roadmapSupport and coach team members, i.e. review the work results and provide feedbackSupport people development activities (e.g. observe team members, identify improvement potentials and support shaping individual career development)Accountable for standard setting and shaping best practicesFurther develop standards for process documentation, optimization & digitization, automation potential estimation, incorporation of new technologies into our technology stack, etc.Observe the software market for process automation, analyze new potential, and define use casesSupport or fully manage digitization projects according to agile methodology depending on size and complexity (for larger and more complex projects there will be a dedicated project manager)Be an advocate for agile project management methodology (empower business functions to fulfil their roles; e.g. product owner)Define initial product backlog in collaboration with the product owner and process expertsWrite user stories for all project activities and estimate efforts in collaboration with process experts and automation designer(s)Define sprint cycles and plan sprintsPlan, host, manage, and document sprint review meetings (derive backlog for next sprint)Manage a reasonable scope, considering cost & benefitsPrepare status reports and present in team meetingsFacilitate daily stand-ups for project teamIndependently design digital processes with medium to high complexityIndependently check existing process documents and revise/provide details together with process experts, considering best practices (BPMN 2.0)Independently analyze processes with regard to their automation potentialIndependently optimize processes at task level and develop a digital target process in close coordination with automation designersPresent process design to senior stakeholdersEnsure buy-in of key stakeholders (automation designer, process experts, process owner)Support the automation designers for the technical implementationProvide instructions to automation designer and assist during technical implementationSupport integration and user acceptance testIndependently define and perform test cases with process expertsSupport test coordination and create test documentationSupport go-live and hypercare phase (e.g. conduct trainings and provide coaching)Support change management activitiesPresent and communicate process changes in an understandable wayEnsure that users understand and take account of technical process changesEnsure and facilitate knowledge sharing within CoD & digitization communityShare experience and document lessons learnedFacilitate knowledge exchange sessionsSupport special CoD-relevant projects (i.e. technology exploration)Alongside your project engagement, you may be involved into special projects (i.e. exploring new technologies, certain methodology improvement initiatives, internal or external auditing, etc.)