Your success directly impacts service sales, making a difference for our clients and our company Responsibilities: Resource planning Coordinate resources at the Benelux Service Centre for service jobs based on customer requirements.Implement effective service planning, review performance standards, and create improvement programs.Ensure timely and accurate invoice processing, employee time tracking, parts orders, service plan completions, quotes, and customer follow-up. People management Manage a team of 6-7 employees (including field service engineers, in-house mechanics) to meet service plan and maintenance goals.Make consistent decisions aligned with leadership, integrity, quality, urgency, and teamwork.Develop and manage the team’s technical and interpersonal skills for future growth.Ensure team members engage in learning through the Learning Link platform.Recruit and train new staff as needed.Arrange practical equipment and service training.Hold continuous 1-1 dialogues with the team to maximize their potential.
Belangrijkste aandachtsgebieden Medewerkers aansturen en ontwikkelen: je bent een coach met visie en in staat om de richting waarin de organisatie naar toe wil op een aansprekende manier over te brengenTerminal plan opstellen en realiseren: het organiseren en realiseren van financiële en operationele doelstellingenHet waarborgen van consistente kwaliteit en servicegraad Profiel en functie-eisen Jij bent iemand die zich op korte termijn zou kunnen ontwikkelen naar de rol van Terminal Manager.
Own sales performance and achieve volume and revenue targets in your region. Plan and manage budgets in alignment with the VP Pooling & System Integrations (m/f/d). Coordinate with Program Management to track project progress.