YOUR TASKS •Interaction with PdS Countries teams globally (finances, proactive reporting, escalations, change management, central & local projects and initiatives, service alignment, eWB, … ) •Providing analyses used by Production Services senior management for executive decisions o Critically assess the reliability of data o Focus on reporting management information and data mining o Ensure alignment of process and reporting with various PdS Countries stakeholders o Regular timely materials delivery of PdS Countries initiatives •Identification of issues on currently delivered services and track issues toward resolution •Coordination of Communities of Interest between stakeholders o Work with colleagues to investigate operational requirements and problems, seeking effective solutions through improvements in information systems, data management, processes/procedures, organization and equipment o Ensure consistency of internal activities across European countries and alignment to data center activities o Follow up on agreed action plans and ensure resolution of issues, provide support with appropriate data & tools o Indirectly strongly influence the establishment and successful outcome of internal PdS Countries projects.