Support coordination and coaching of a team of automation process analysts for a certain GBS business function (no guarantee, depends on availability) Help with the coordination of project engagements for the different team membersSupport and coach team members, i.e. review the work results and provide feedbackSupport people development activities (e.g. observe team members, identify improvement potentials and support shaping individual career development)Support standard setting and shaping best practicesFurther develop standards for process documentation, optimization & digitization, automation potential estimation, incorporation of new technologies into our technology stack, etc.Observe the software market for process automation, analyze new potential, and define use casesSupport or fully manage digitization projects according to agile methodology depending on size and complexity (for larger and more complex projects there will be a dedicated project manager)Be an advocate for agile project management methodology (empower business functions to fulfil their roles; e.g. product owner)Define initial product backlog in collaboration with the product owner and process expertsWrite user stories for all project activities and estimate efforts in collaboration with process experts and automation designer(s)Define sprint cycles and plan sprintsPlan, host, manage and document sprint review meetings (derive backlog for next sprint)Manage a reasonable scope considering cost & benefitsPrepare status reporting & presentation in team meetingsFacilitate daily stand-ups for project teamIndependently design digital processes of medium to high complexityIndependently check existing process documents and revise/provide details together with process experts, considering best practices (BPMN 2.0)Independently analyze processes with regard to their automation potentialIndependently optimize processes at task level and develop a digital target process in close coordination with automation designersPresent process design to senior stakeholdersEnsure buy-in of key stakeholders (automation designer, process experts, process owner)Support the automation designers intechnical implementationProvide instructions to automation designer and assist during technical implementationSupport integration and user acceptance testIndependently define and perform test cases with process expertsSupport test coordination and create test documentationSupport go-live and hypercare phase (e.g. conduct trainings and provide coaching)Support change management activitiesPresent and communicate process changes in an understandable wayEnsure that users understand and take account of technical process changesFacilitate knowledge sharing within CoD & digitization communityShare experience and document lessons learnedHelp further improving our methodology and align on best practicesSupport special CoD-relevant projects (i.e. technology exploration)In parallel to your project engagement, you may be involved into special projectsSpecial projects vary (i.e. exploring new technologies, certain methodology improvement initiatives, internal or external auditing, etc.)
Support coordination and coaching of (junior) automation designers Help with the coordination of project engagements for the different team membersSupport and coach team members, i.e. review the work results and provide feedbackSupport people development activities (e.g. observe team members, identify improvement potentials and support shaping individual career development) Independently take on the technical implementation of process automations with UiPath, Bizagi and the use of other digitization tools (Smart OCR, ML, etc.) Plan development tasks in collaboration with the project team according to agile methodology (definition of user stories / tasks / sprint plan) Advise automation process analysts in finalizing the digital process design Implement and test process automations in UiPath & Bizagi according to our development standards and best practices Create technical documentation Close collaboration and interaction along the implementation with process analysts and business experts Perform user acceptance test Prepare and conduct go-live (e.g. bot scheduling, etc.)
DAS SIND DEINE AUFGABEN: Du nimmst eine Schlüsselposition in der Entwicklung und Umsetzung innovativer Strategien und Konzepte ein, um kundenspezifische (KI- und Daten-) Strategien erfolgreich zu implementieren.Du planst und führst Kundentermine und Workshops eigenständig durch und erstellst überzeugende Präsentationen für das Topmanagement unserer Kundinnen und Kunden.Du wirkst aktiv in der Konzeption von Verkaufspräsentationen und Marketingunterlagen mit und trägst zur kontinuierlichen Verbesserung unserer Angebote bei.Mit zunehmender Erfahrung übernimmst du Führungsverantwortung in Projekten und präsentierst die Ergebnisse souverän unseren Kundinnen und Kunden.
Advocate use of project management methodology and deploy with business owner to manage and control process optimization Take ownership of optimization projects, aligning target result with team and actively managing to stay on track Define project phases and key activities within – align plan with all stakeholdersActively manage optimization projects to ensure they stay on-track, implementing mitigating and corrective action where necessaryTake responsibility for all stakeholder engagements within remit of team and manage follow up actions to completion Manage team members to validate the correct deployment of process improvement methodologies, supporting effective process design, engendering efficiency and quality of outcomeTrain and empower junior team members to host and manage process design workshops Prepare consolidated team status reporting and presentation in team and stakeholder meetingsChair/manage daily standups for project teamIndependently optimize/redesign processes with high complexity / oversee a number of less complex processes in parallel Validate the process documentation collected, identifying critical data gaps and missing information.
Persönliches Mentoring: Lerne von erfahrenen Expertinnen und Experten, die Dich individuell fördern und begleiten. Karriere mit Plan: Klar definierte Entwicklungsmöglichkeiten – vom Werkstudierenden zum Direkteinstieg und darüber hinaus. Team-Spirit und Wertschätzung: Arbeite in einer offenen, wertschätzenden Unternehmenskultur mit flachen Hierarchien und echten Teamspirit Innovations-Drive: Bring Deine Ideen ein und gestalte aktiv die Zukunft von Data-Driven Solutions und Visualisierungstools mit.
Persönliches Mentoring: Lerne von erfahrenen Expertinnen und Experten, die Dich individuell fördern und begleiten. Karriere mit Plan: Klar definierte Entwicklungsmöglichkeiten – vom Werkstudierenden zum Direkteinstieg und darüber hinaus. Team-Spirit und Wertschätzung: Arbeite in einer offenen, wertschätzenden Unternehmenskultur mit flachen Hierarchien und echten Teamspirit Innovations-Drive: Bring Deine Ideen ein und gestalte aktiv die Zukunft von Data-Driven Solutions und Visualisierungstools mit.
Im Mittelpunkt steht dabei die kontinuierliche Weiterentwicklung der Kundenbeziehung – durch aktives Cross-Selling innerhalb der Unternehmensgruppe, lösungsorientierte Beratung und die enge Abstimmung mit Customer Care, Consulting sowie Produktmanagement. Entwicklung und Umsetzung individueller Account-Pläne für Ihre Kunden Cross- und Upselling bestehender ERP-Lösungen sowie Angebote aus Tochter- und Partnerunternehmen Strategischer Ansprechpartner auf Augenhöhe mit kaufmännischen und technischen Entscheidern Enge Zusammenarbeit mit Customer Care und internen Fachabteilungen zur Sicherstellung einer hohen Kundenzufriedenheit IHRE KENNTNISSE Sie überzeugen mit einem tiefen Verständnis für Prozesse in mittelständischen Produktionsunternehmen – idealerweise in regulierten Branchen – und einer hohen Beratungskompetenz im digitalen Umfeld.
Skalierung, Analyse von Betriebsproblemen, Implementierung neuer Funktionalitäten Evaluieren und Einbringen neuer Technologien sowie selbstständiges Einarbeiten in neue Themenfelder Arbeiten in einem Setup mit klaren Reliability-/Security-Prinzipien (IaC, Zero Trust, Immutable, 4-Augen, Blameless) Hier ist ein Team, das Cloudbetrieb als Engineering versteht: automatisierte Backups, geübte DR-Pläne, Scans in Produktion, „One Button Push Deployment“ – und ein Arbeitsmodus, der nicht nach Schuldigen sucht, sondern nach besseren Systemen.
Independently manage a team of cross-function automation process analystsYearly target setting and reviewCoordinate project engagements according to defined digitization roadmapSupport and coach team members, i.e. review the work results and provide feedbackSupport people development activities (e.g. observe team members, identify improvement potentials and support shaping individual career development)Accountable for standard setting and shaping best practicesFurther develop standards for process documentation, optimization & digitization, automation potential estimation, incorporation of new technologies into our technology stack, etc.Observe the software market for process automation, analyze new potential, and define use casesSupport or fully manage digitization projects according to agile methodology depending on size and complexity (for larger and more complex projects there will be a dedicated project manager)Be an advocate for agile project management methodology (empower business functions to fulfil their roles; e.g. product owner)Define initial product backlog in collaboration with the product owner and process expertsWrite user stories for all project activities and estimate efforts in collaboration with process experts and automation designer(s)Define sprint cycles and plan sprintsPlan, host, manage, and document sprint review meetings (derive backlog for next sprint)Manage a reasonable scope, considering cost & benefitsPrepare status reports and present in team meetingsFacilitate daily stand-ups for project teamIndependently design digital processes with medium to high complexityIndependently check existing process documents and revise/provide details together with process experts, considering best practices (BPMN 2.0)Independently analyze processes with regard to their automation potentialIndependently optimize processes at task level and develop a digital target process in close coordination with automation designersPresent process design to senior stakeholdersEnsure buy-in of key stakeholders (automation designer, process experts, process owner)Support the automation designers for the technical implementationProvide instructions to automation designer and assist during technical implementationSupport integration and user acceptance testIndependently define and perform test cases with process expertsSupport test coordination and create test documentationSupport go-live and hypercare phase (e.g. conduct trainings and provide coaching)Support change management activitiesPresent and communicate process changes in an understandable wayEnsure that users understand and take account of technical process changesEnsure and facilitate knowledge sharing within CoD & digitization communityShare experience and document lessons learnedFacilitate knowledge exchange sessionsSupport special CoD-relevant projects (i.e. technology exploration)Alongside your project engagement, you may be involved into special projects (i.e. exploring new technologies, certain methodology improvement initiatives, internal or external auditing, etc.)
Support or fully manage digitization projects according to agile methodology depending on size and complexity (for larger and more complex projects there will be a dedicated project manager) Be an advocate for agile project management methodology (empower business functions to fulfil their roles; e.g. product owner) Define initial product backlog in collaboration with the product owner and process experts Write user stories for all project activities and estimate efforts in collaboration with process experts and automation designer(s) Define sprint cycles and plan sprints Plan, host, manage and document sprint review meetings (derive backlog for next sprint) Manage a reasonable scope considering cost & benefits Prepare status reporting & presentation in team meetings Facilitate daily standups for project team Independently design digital processes with medium to high complexity Independently check existing process documents and revise/provide details together with process experts, considering best practices (BPMN 2.0) Independently analyze processes with regard to their automation potential Independently optimize processes at task level and develop a digital target process in close coordination with automation designers Present process design to senior stakeholders Ensure buy-in of key stakeholders (automation designer, process experts, process owner) Support the automation designers for the technical implementation Provide instructions to automation designer and assist during technical implementation Support integration and user acceptance test Independently define and perform test cases with process experts Support test coordination and create test documentation Support go-live and hypercare phase (e.g. conduct trainings and provide coaching) Support change management activities Present and communicate process changes in an understandable way Ensure that users understand and take account of technical process changes Facilitate knowledge sharing within CoD & digitization community Share experience and document lessons learned Help further improving our methodology and align on best practices Skills/Qualifications Degree in business informatics or business management, with a focus on accounting/controlling At least two years of professional experience in the area of Finance & Accounting, HR, Procurement, IT or other supporting functions and/or consulting At least two years of relevant RPA and/or cognitive automation experience Experience in the area of business process management, including process documentation, analysis, and optimization (including knowledge of BPMN 2.0) Certified project manager (e.g.